Gibraltar Gambling Division and Gambling Commissioner

Gibraltar licenses remote and non-remote gambling and publishes a register of licence holders. Its law changed on 1 April 2026, when the Gambling Act 2025 replaced the Gambling Act 2005.

Official register: Gibraltar Gambling Division licence holders

What this licence promises

What the licence is

The Gambling Division regulates the remote and non-remote gambling sector in Gibraltar, under the Gambling Act 2025 (Act 2026-04). Applicants must meet the threshold conditions in Schedule 2 of that Act, one of which is that a company's registered office, or its place of business, is in Gibraltar.

The wording behind this

“The Gambling Division regulates the remote and non-remote gambling sector in Gibraltar.” (Gibraltar Gambling Division)

“THE THRESHOLD CONDITIONS” (Government of Gibraltar)

How to check a licence

The Division publishes a register of licence holders, kept under section 14 of the Gambling Act 2025. When we read it on 3 October 2026 it listed 68 entities: 29 B2C remote, 33 B2B remote, 1 B2C non-remote and 5 support-services. It names Hillside (Gibraltar) Limited (bet365) and WHG (International) Limited (William Hill).

The wording behind this

“in accordance with S.14 of the Gambling Act 2025” (Gibraltar Gambling Division)

Where it applies

The licence is a Gibraltar licence. The Division's complaints page speaks of remote gambling licensed in both Gibraltar and the UK and taking place in the UK after 1 November 2014, and none of the pages we opened lists the countries a licensee may serve. For Great Britain, see the UKGC page.

The wording behind this

“licensed in Gibraltar and the UK” (Gibraltar Gambling Division)

Identity checks

Schedule 2 requires licence holders to stop anyone under 18 gambling (16 for lotteries), to vet and register customers before they gamble, to keep their data for at least six years afterwards, and to comply with the Proceeds of Crimes Act 2015. It sets no amount thresholds.

The wording behind this

“must take all reasonable steps to prevent any person from participating in gambling unless the person is” (Government of Gibraltar)

“shall not permit a person to engage in any gambling activity unless the licence holder has first satisfied the customer registration requirements” (Government of Gibraltar)

Player protection

A licence holder must ensure, so far as reasonably practicable, that its customers gamble responsibly, comply with the Commissioner's guidance and codes, and name a senior manager responsible. The Schedule names no specific tools such as deposit limits.

The wording behind this

“The licence holder must ensure in so far as reasonably practicable that its customers gamble responsibly” (Government of Gibraltar)

If you have a complaint

Complaints go to the operator first, which must keep an effective complaints procedure. The Gambling Commissioner can then examine and review the operator's facilities or decisions, on a written complaint by email only. For remote gambling taking place in the UK after 1 November 2014, a complaint can be referred to the Division only with the agreement of the UK and Gibraltar licensed operator.

The wording behind this

“all complaints should, in the first instance, be directed to the operator” (Gibraltar Gambling Division)

“Complaints cannot be dealt with by telephone.” (Gibraltar Gambling Division)

“The licence holder shall maintain and operate an effective complaints procedure.” (Government of Gibraltar)

Your money

A licence holder must tell customers at registration how far, if at all, their funds are protected if the licence holder becomes insolvent, must pay winnings and balances promptly and must keep adequate financing for prize payouts. The text we read does not itself require segregation.

The wording behind this

“information about the extent (if any) to which customer funds are protected from the consequences of insolvency of the licence holder” (Government of Gibraltar)

“promptly pay winnings and account balances to registered customers” (Government of Gibraltar)

What it does not tell you

• The 2025 Act was commenced on 1 April 2026 for all sections except sections 55 to 77, and the Division says new licence categories have six months from commencement to obtain a licence. Rules for a given licence holder may therefore still follow the 2005 Act's transitional terms.

History of the regulator

1. 22 December 2005Gambling Act 2005 assented

   The Gambling Act 2005 (Act 2005-72) received assent on 22 December 2005.

   Source: Government of Gibraltar
2. 26 October 2006Gambling Act 2005 commences

   The Act was commenced on 26 October 2006, except section 55(b).

   Source: Government of Gibraltar
3. 18 February 2022Onisac: AML settlement

   The Gambling Commissioner agreed a regulatory settlement with Onisac Ltd over anti-money-laundering deficiencies.

   Source: Gibraltar Gambling Division
4. 23 March 2026Gambling Act 2025 assented

   The Gambling Act 2025 (Act 2026-04) received assent on 23 March 2026.

   Source: Government of Gibraltar
5. 1 April 2026New Act replaces the old

   The Gambling Act 2025 was brought into force on 1 April 2026 (all except sections 55 to 77), and the Gambling Act 2005 was repealed from the same date.

   Sources: Government of Gibraltar; Government of Gibraltar
6. 29 April 2026Sanctions-screening settlement

   The Division announced a regulatory settlement with a licence holder over sanctions-screening deficiencies.

   Source: Gibraltar Gambling Division
7. 9 June 2026Thematic review

   The Division published its Thematic Review on sanctions screening, with guidance and learning points.

   Source: Gibraltar Gambling Division

Sportsbooks here that hold it

• bet365
• Ladbrokes
• Unibet
• William Hill